Learn more how 2-factor authentication by VIP Access works. You’ll see a square barcode (QR code). Click More Actions > Manage Two-Factor Authentication. Through our partnership with Symantec, use Symantec’s free Validation and ID Protection (VIP) Access app, which generates a randomized 6-digit code on your Mac, PC, or mobile phone each time you attempt to log in. Click your name in the top right and choose My Profile. The code is not a password that you need to create and remember-simply enter the one-time code you receive to verify it's you. You can use the Authenticator app in multiple ways: Two-step verification: The standard verification method, where one of the factors is your password. Other similar 2-step verification services include Dashlane and LastPass. Get a one-time passcode by text or callĪs an alternative option upon login, choose to have Fidelity send a 6-digit security code directly to your phone (or an alternate phone number) via text or voice call. ![]() ![]() You will then be able to "approve" or "deny" the request. If you enable multi-factor authentication (MFA) for your customer or partner Experience Cloud sites, external users can log in using one-time passcodes delivered via SMS text messages. When there is an attempt to log in from other devices, we’ll automatically send a notification to the mobile app to inform you of the login request.
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